SENIOR EXECUTIVE, INFORMATION SYSTEMS
Apply now »Date: 24 Apr 2024
Location: Johor Bahru, 01, MY, 80250
Company: IJM Group
Job Description
JOB RESPONSIBILITIES:
- Manage the maintenance of servers (File server, AD and etc.), back up and disaster recovery.
- Perform periodic check on network and data security in all system.
- Provide support and on-site technical support of hardware and software including Desktop, Laptop, printers, scanners and other IT peripherals.
- Ensure end user reporting issues are logged in Helpdesk system and respond to the end user promptly.
- Ensure business continuously for all system including Time Management System, Door Access Control, CCTV System and etc.
- Able to proactively coordinate within ICT team and ICT vendor to ensure quick resolution to all ICT issues reported by end users.
- Monitor ICT performance regularly to avoid unplanned outages and down times.
- Manage and implement ICT project work.
- Analyse the business processes and requirements and translate it into ICT solutions.
- Must be able to work independently and as a team to ensure a successful completion of tasks being assigned.
- Maintain log listing of required repairs and maintenance.
- Maintain current and accurate inventory of technology hardware, software and resources.
- Ensure anti-virus software id up to date and share necessary information with users regarding risks.
- Ensure hardware is stripped and secured before disposal.
- Physical on-site support to other branches is required when a need arises.
- Any other duties as assigned by management.
REQUIREMENTS:
- Bachelor's Degree in Computer Science/ Information Technology or equivalent
- At least 5 years relevant working experience in related field.
- Great interpersonal skills and excellent communication skills.
- Possess good analytical, structuring and problem-solving skills.
- Position based in Johor Bahru
Summary
Skills
Certifications
Education
Bachelor Degree in Information System or a related discipline